For employers


All online feedback is confidential. Please add your contact details if you require follow up action. Thank you for your time.

Please rate your answers from 1 to 6.
(1 = Unsatisfied and 6 = Excellent)




1. Did you receive enough information regarding our service?

2. Did staff from Personnel West Employment Service respect your workplace and employees?

3. Would you use a Disability Employment service such as Personnel West again?

4. Did Personnel West provide adequate on-site support for your new employee?

5. Are you happy with the Employment Consultant you are dealing with and have they behaved professionally and kept you informed in all areas?

6. What suggestions do you have that might help us improve our service?

Voluntary Disclosure:

Your Name:

Your Email Address:


Thank you for taking the time to fill in our survey. Everyone at Personnel West appreciates it. Your feedback will help us serve you better in the future and also let our staff know if you think they are working to plan.

For registered clients


Please read the following questions carefully and complete the survey to help us determine what we must do to provide you with a better service.

Please rate your answers from 1 to 7.
(1 = Not happy; 4 = average; and 7 = very happy)




1. Are you happy to answer all our questions and provide feedback from time to time?

2. Has our service been of any help to you?

3. Do you think you have enough information about our service?

4. Do you think we keep your information safe and only let approved people see it?

5. Do you think we listened to you when we planned your individual Job Search Program?

6. Did you have enough say in finding your job?

7. If we have not found a job for you yet, are you satisfied with the effort we have made so far?

8. If we helped you to find a job, are you happy with it?

9. If your support worker visits you at work, are you happy with these visits?

10. If you have a problem with our service, are you comfortable enough to tell us?

11. If you have a problem with our service, do you know what you can do and to whom you can talk?

12. Do you feel we protect your rights within the community?

13. List anything that makes working with us difficult:

14. List anything that makes working with us easy:

15. Do you have any suggestions to help us improve our service?

16. Your Name:

17. Your Email Address:


Thank you for taking the time to fill in our survey. Everyone at Personnel West appreciates it. Your feedback will help us serve you better in the future and also let our staff know if you think they are working to plan.

General Feedback

Please let us know what we are doing right or wrong for you.

We will need your contact details if there are any matters you want us to follow up. You are welcome to leave anonymous feedback if you wish.

If you are an employer or registered client, you can also use the other forms which are in this feedback section.

Feedback:








Feedback

Your feedback is important to us. Please let us know how we can improve our service to you.

You can contact us using the details below, or use these forms.

General Feedback

For employers

For registered clients

Level 1, 462 Ruthven St
Phone: 07 4632 7444
PO Box 1404
Fax: 07 4639 3959
Toowoomba QLD 4350
Click here to email us
Wheelchair access via Annand Street entry. Click here for location map.