Consumer Satisfaction Survey

Please read the following questions carefully and complete the survey to help us determine what we must do to provide you with a better service.

Please rate your answers from 1 to 7.
(1 = Not happy; 4 = average; and 7 = very happy)




1. Are you happy to answer all our questions and provide feedback from time to time?

2. Has our service been of any help to you?

3. Do you think you have enough information about our service?

4. Do you think we keep your information safe and only let approved people see it?

5. Do you think we listened to you when we planned your individual Job Search Program?

6. Did you have enough say in finding your job?

7. If we have not found a job for you yet, are you satisfied with the effort we have made so far?

8. If we helped you to find a job, are you happy with it?

9. If your support worker visits you at work, are you happy with these visits?

10. If you have a problem with our service, are you comfortable enough to tell us?

11. If you have a problem with our service, do you know what you can do and to whom you can talk?

12. Do you feel we protect your rights within the community?

13. List anything that makes working with us difficult:

14. List anything that makes working with us easy:

15. Do you have any suggestions to help us improve our service?

16. Your Name:

17. Your Email Address:


Thank you for taking the time to fill in our survey. Everyone at Personnel West appreciates it. Your feedback will help us serve you better in the future and also let our staff know if you think they are working to plan.

Level 1, 462 Ruthven St
Phone: 07 4632 7444
PO Box 1404
Fax: 07 4639 3959
Toowoomba QLD 4350
Email Us
Wheelchair access via Annand Street entry. Click here for location map.
Australian JobSearch

Jobs @ PW

Click here to see current listed jobs.